PURCHASE OPTIONS AND CANCELLATION POLICY
Derived from Terms of Service • Last Updated: Aug 31, 2026

 

This document sets forth the comprehensive policies governing retail sales, inventory handling, multi-channel commerce, and custom order cancellations for Mymuddypies Works LLC (the "Company"), the operating subsidiary responsible for retail transactions, fulfillment, and event operations.

1. Retail Purchase Channels and Inventory
The Company utilizes multiple standard and custom sales channels to offer artwork, prints, and handmade items. Buyers may finalize purchases through:

• Online Platforms: The official company website and authorized third-party e-commerce storefronts.
• In-Person Sales: Physical pop-up retail venues, community art markets, and dedicated event operations.
• Direct Invoicing: Custom payment links and localized billing issued directly for specific collections or requested commissions.

2. Inventory Accuracy and Order Cancellations
Because simultaneous transactions may occur across online platforms and physical pop-up events, immediate inventory alignment is not always guaranteed. The Company retains explicit rights under the following conditions:

• Delayed Updates: If an item becomes unavailable due to a concurrent in-person transaction before digital systems update, the Company reserves the option to cancel the digital order and issue a full refund.
• Listing Errors: The Company reserves the right to correct any clear structural pricing anomalies, item description inaccuracies, or catalog database constraints. In such circumstances, affected orders will be canceled and a complete financial refund will be issued.

3. Standard Return Policy (Final Sale)
Unless otherwise mandated by specific consumer protection statutes under applicable local law, all retail purchases of original artwork, customized prints, and handmade pieces constitute a Final Sale. The Company strictly maintains a no-return and no-exchange policy for matters of subjective buyer preference or buyer's remorse.

4. Custom Commission Options and Structuring
One-of-a-kind art installations, tailored design deliverables, and bespoke custom commissions are bound to specialized operational timelines and fiscal commitments:

• Non-Refundable Deposit: A minimum commitment of $100 must be settled prior to the initialization of drafting, sketching, or basic material sourcing.
• Production Approval Protocol: Mockups, visual concepts, or design drafts will be delivered electronically. Written confirmation via email serves as formal authorization to begin execution. If a review response is not returned within five (5) business days, the concept is automatically deemed approved for active production.
• Bespoke Revision Fees: Structural modifications requested subsequent to the production approval step will prompt a supplemental revision surcharge of up to 15% of the total commission price, scaled relative to the disruption of material sourcing.
• Final Settlement & Ownership: The full outstanding balance must be resolved in clear funds before shipment, courier deployment, or physical delivery. Ownership transitions solely upon receipt of total compensation. If a balance remains outstanding for thirty (30) calendar days past formal final notification, the Company reserves the absolute option to terminate the order, retain the foundational deposit, and liquidate or resell the artwork to recover expenses.

5. Texas Statutory & Legal Disclosures
In alignment with corporate alignment guidelines and general transaction rules under Texas law, the following provisions apply:

• Corporate Structure: Intellectual property and foundational brand assets are held by Mymuddypies Holdings LLC. All point-of-sale activities, inventory handling, fulfillment logistics, and direct transactional adjustments are exclusively executed by Mymuddypies Works LLC. Any formal claim regarding retail purchasing options or cancellation fulfillment should be explicitly directed to Mymuddypies Works LLC.
• Risk of Loss: To the extent permitted by law, risk of physical loss shifts cleanly to the consumer upon transfer of secure cargo to the shipping carrier. Title shifts only when payment clears completely and the package departs for transit.
• Filing Deadlines for Shipping Damage: If an order sustains transit damage, the buyer must provide clear visual evidence (including comprehensive photographs of external packaging, labels, and broken materials) within forty-eight (48) hours of receipt to initiate structural support or an insurance claim